Privacy Policy

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Millinery website privacy policy

What information do we collect
Your name, address, phone number, email, credit card details and cookies.

Why do we collect this information
To process your order, manage your account, personalise your use of the website and offer products or services we think may be of interest to you (If you agree).
We use website cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing. No personally identifiable information is stored in these cookies.You can set your browser not to accept cookies. However in a few cases some of our website features may not function as a result.

Who might we share your information with?
Your information will not be shared with anyone outside the business.

What we do with your information?
Your name-for order to process.
Address- for postage requirements.
Phone number- to contact you if we have any queries about your order.
Email – for you to access your account and for us to send you on any relevant information re your order or any further offers.
Credit card details – to process your order and then deleted.

How long do we keep hold of your information?
Until your order has been processed or for a maximum 12 months to send you relevant information.

How can I access the information you hold about me?
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information or any changes made, please email to carolsmithhats@gmail.com

If you prefer for your information to be deleted after your order has been processed please opt out after purchase.

Destroying of the data at the end of processing
Your personal data is destroyed no longer than 12 months and is then deleted. If you do not want your information held after purchase please opt out by following the opt out link.

Security of your data
We are committed to safeguarding your privacy and security. Any personal information that we obtain about you through your dealings with us will be processed, stored and disposed of in compliance with the 2018 EU regulations. Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

Your credit card information is not stored and is secured by SSL certification and padlock secure.Your data is held on our computer system with a double encryption in place for extra security.